Privacy Policy
Last Updated: 5 May 2025
Budiman ("we", "us", "our") takes the privacy of personal information seriously. This policy explains what personal data we collect, why we collect it, how we use it, and how you can exercise your rights in relation to it. It applies to all personal data collected through our website at https://budimanad.pro and through our advisory services.
We process personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). If you have questions about this policy, please contact us at [email protected].
1. Data We Collect
We collect the following personal data:
- Contact information: name, email address, and phone number — provided when you fill in our enquiry form or contact us directly.
- Communication data: content of messages sent to us via form or email.
- Website usage data: pages visited, time spent, browser type, and device information — collected via analytics cookies if you consent.
- Advisory session data: notes and records related to your business that you share during advisory sessions. These are held separately and with strict confidentiality.
Legal basis: We process contact data on the basis of your consent (when you submit a form) or legitimate interest (responding to direct enquiries). Advisory session records are processed as part of the agreed service contract.
Retention: Enquiry records are retained for up to 12 months. Advisory session records are retained for the duration of the engagement and up to 24 months thereafter, unless you request earlier deletion.
2. How We Use Your Data
- To respond to enquiries and arrange advisory sessions.
- To deliver the advisory programme you have engaged us for.
- To send written summaries, plans, and session notes as part of your programme.
- To improve our website and understand how visitors use it (analytics, with consent only).
- To comply with applicable laws and regulations.
We do not use your personal data for unsolicited marketing without your prior consent. If you have previously enquired about our services, we may contact you once with relevant programme information. You may opt out at any time by writing to [email protected].
Third-party sharing: We do not sell, rent, or share personal data with third parties for commercial purposes. We may share data with trusted service providers (e.g. secure cloud storage providers) who are bound by confidentiality obligations and do not use the data for their own purposes.
3. How We Protect Your Data
- All data is stored on password-protected systems and encrypted at rest where supported by our service providers.
- Access to personal data is restricted to the Budiman advisory team on a need-to-know basis.
- Our website uses HTTPS encryption for all data transmission.
- In the event of a data breach that is likely to affect your rights, we will notify you and the relevant authority within a reasonable timeframe.
- Physical session notes and documents are stored securely and destroyed after the applicable retention period.
4. Cookies
Our website uses cookies to remember your preferences and, with your consent, to collect analytics data about how the site is used. We do not use advertising or tracking cookies. For full details on the cookies we use and how to manage them, please see our Cookie Policy.
5. Your Rights
Under Malaysia's Personal Data Protection Act 2010, you have the following rights in relation to your personal data:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may ask us to correct inaccurate or incomplete data.
- Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time — this does not affect the lawfulness of prior processing.
- Erasure: In certain circumstances you may request that we delete your personal data.
- Objection: You may object to processing carried out on the basis of our legitimate interests.
To exercise any of these rights, write to us at [email protected]. We will respond within 21 calendar days. If you are dissatisfied with our response, you may refer your complaint to the Department of Personal Data Protection Malaysia (JPDP) at www.pdp.gov.my.
6. External Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites and recommend you review their privacy policies directly.
7. Children
Our services are intended for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us and we will arrange for its deletion.
8. Changes to This Policy
We may update this policy from time to time. Significant changes will be communicated by updating the "Last Updated" date above and, where appropriate, by direct notification to clients. Continued use of our services after any update constitutes acceptance of the revised policy.
9. Contact
Data controller: Budiman, No. 33, Jalan Sungai Besi, 57100 Kuala Lumpur, Malaysia.
Privacy enquiries: [email protected]